Gapsnap turns raw incident notes into a structured timeline. There is no sign-up, no account, and nothing to install. Everything works in your browser.
No. Gapsnap is a client-side tool that reads whatever text you paste or upload. It does not connect to any monitoring system, pager, alerting pipeline, chat platform, or API — and it will never attempt to. There are no integrations, no API keys to configure, and no server endpoint to authenticate against. The tool opens as a page; you paste your notes; it sorts them. That is the full extent of what it does.
Your data never leaves your browser. The tool runs entirely in client-side JavaScript. There is no backend server, no database, no API call — the text you paste exists only in the page's memory for the duration of your session. When you refresh or close the tab, it is gone. The tool does not use cookies, local storage, or any other persistence mechanism for your incident data.
The output panel provides two buttons:
.md file containing
the full timeline, suitable for attaching to a postmortem document or incident
report.The tool does not automatically save, email, or push your timeline anywhere. There is no “my timelines” page or saved-history feature — those are deliberate omissions. If you need to keep a timeline, export it before closing the tab.
Gapsnap recognises the following timestamp formats:
T separator (e.g.
2026-09-14T14:23:00 or 2026-09-14 14:23:00)14:23:00), resolved against the most
recent absolute date seen in the paste[14:23:00])If your logs use a format that is not recognised, the lines are placed in the “Could not place” section at the bottom of the output, rather than being silently discarded. The planned Pro tier will include fuzzy timestamp matching with broader format support.
Any gap longer than five minutes between consecutive events is shown as a dashed marker with its exact duration, for example:
GAP — 7 minutes of silence GAP — 23 minutes of silence
This marker is deliberately visible so you know exactly where the record falls silent. The tool does not infer what happened during those minutes — it simply flags the gap. If you are writing a postmortem, this tells you where you need to reconstruct the sequence from memory or cross-reference other sources.
No. There are no user accounts, no saved history, no shared timelines, and no team or enterprise plan. The free version is complete — no feature is withheld behind a sign-up wall.
A Pro tier exists for teams that need larger paste support and broader timestamp matching, but it does not add accounts, history, or sharing. These are deliberate product boundaries, not future roadmap items. The tool formats what you give it and shows where the record stops, and that is all it is designed to do.
The following are not omissions planned for a future release — they are the product's deliberately chosen boundaries.
This is a self-service tool — there is no support email address or mailbox available at this time. The sections above cover the most common questions about the tool, its features, and its limitations. If you are reporting a technical issue with the tool, include the browser version you are using and, if possible, a sample of the text that did not parse correctly.
What we can help with: using the tool, understanding the output, browser compatibility, and questions about Gapsnap's capabilities.